Doctors are in via video

MultiCare Health System has begun offering doctor visits via video for patients, including adults of all ages.
A partnership with Doctor On Demand provides immediate access to a board-certified physician for a wide range of medical issues including cough, flu, eye infections and sports-related injuries. The service is in the comfort of patients’ homes and at a low cost, MultiCare officials said.
“We know that busy families are demanding more convenient access to healthcare. This new offering will make it easier for them to get the care they need,” said Dr. Claire Spain-Remy, MultiCare’s chief physician officer.
MultiCare Doctor On Demand service includes:
•Patients connecting with a doctor within 90 seconds. If prescriptions are clinically appropriate, physicians send them electronically to their patient’s local pharmacy.
• The cost of each visit is $40.
• Face-to-face communication, which allows the doctor to see a patient’s medical issues in real time.
• Care for anyone from infants to adults and the elderly. The service is particularly convenient for busy moms and workers, officials said.
• Integration with MultiCare’s electronic medical records to ensure that all patient records are sent securely.
“We created Doctor On Demand to provide Americans with fast and easy access to high-quality, cost effective health care,” said
Dr. Pat Basu, chief medical officer at Doctor On Demand, said the system’s goal is fast and easily accessed healthcare.
To connect with a physician, patients go online at or download the Doctor On Demand app on a smartphone or tablet. After answering a few questions about their health issues, they are connected with a physician.
MultiCare Health System operates five hospitals in Pierce and King counties (Allenmore, Auburn Medical, Good Samaritan, Mary Bridge Children’s and Tacoma General ). The healthcare network also includes MultiCare Medical Associates, affiliated physicians, primary, specialty and urgent-care clinics, and community outreach services.