Humana members gaining virtual behavioral health services

Humana’s Medicare Advantage members are gaining access to behavioral health services in certain counties – including King, Pierce and Kitsap — through the company’s new association with MDLIVE, a telemedicine services and software provider.

Humana members who choose plans with this benefit can access clinicians through personal computers, telephone or mobile devices for a wide range of non-emergency mental and behavioral conditions, such as addiction, anxiety, bipolar disorder, depression, eating disorders, grief and loss, life changes, panic disorders, parenting issues, postpartum depression, relationship and marriage issues, and stress.

Virtual visits are scheduled appointments for a future date and time. Initial appointments will typically occur within five to 10 days from the time an appointment is first made or requested, according to Humana.

Humana will offer the virtual-visit benefit with a zero co-pay per visit on all of these plans and in the corresponding counties: Humana Gold Plus HMO in King, Kitsap, Pierce, Clark, Snohomish, Spokane, Thurston, Whatcom and Skagit counties; HumanaChoice PPO in Clark, Cowlitz, Island, King, Kitsap, Kittitas, Pierce, Skagit, Snohomish, Spokane, Thurston, Walla Walla, and Whatcom counties; and Humana Dual Eligible Special Needs in Clark, King, Kitsap, Pierce, Snohomish, Spokane, and Thurston counties.